This website (www.kunjmart.com) is operated by KUNJ INDIA PRIVATE LIMITED. Throughout the site, the terms 'we', 'us' and 'our' refer to KUNJ INDIA PRIVATE LIMITED. Whenever you access or place an order on this website, you are entering into a legally binding agreement with KUNJ INDIA PRIVATE LIMITED.
By visiting our website and/or purchasing industrial and home appliance products from us, you engage in our 'Service' and agree to be bound by the following terms and conditions, along with our Privacy Policy, Refund & Cancellation Policy, and Shipping Policy.
We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
We are committed to protecting your privacy and security. We maintain strict confidentiality of customer details and will never share your personal information with unauthorized third parties, except as required by law or government authorities.
All product prices listed on KunjMart are in Indian Rupees (INR / ₹) and inclusive or exclusive of applicable Goods and Services Tax (GST) as explicitly indicated on the product page and checkout invoice.
Once an order is placed, an automated confirmation is sent via email and/or SMS/phone call with complete order and billing details.
Return, Replacement & Refund Policy Overview
KUNJ INDIA PRIVATE LIMITED accepts product returns or replacements within 16 days of delivery in any of the following cases:
- Product received in damaged, defective, or broken condition during transportation.
- Product received is materially different from what was ordered.
- Product received is missing parts or accessories.
Upon approval of return, refunds will be credited back to the customer's original payment source (Credit/Debit Card, Net Banking, or UPI) within 5 to 7 working days.
| Service / Feature | Details & Guidelines |
|---|---|
| Legal Entity Name | KUNJ INDIA PRIVATE LIMITED |
| Line of Business | Home and Industrial Appliance Products & Machinery |
| Registered Domicile Address | C 449, Sumel -7, Above ICICI Bank, Opposite To Soni Ni Chawl BRTS Bus Stop, Soni Ni Chawl Cross Road, Soni Ni Chawl - 380010, Ahmedabad, Gujarat, India |
| Shipping & Delivery | PAN-India door delivery within 3 to 7 business days via recognized logistics partners. Free delivery available for qualifying bulk/prepaid orders. |
| Customer Support | Available Monday to Saturday (9:00 AM – 7:00 PM) via phone (+91 9898818447, +91 7574040801) and email (2405.kunj@gmail.com). |
| Payment Security | Transactions are processed securely via CCAvenue (Infibeam Avenues Ltd) with 128-bit SSL encryption. KUNJ INDIA PRIVATE LIMITED never collects, stores, or accesses sensitive payment credentials such as card numbers, CVVs, or OTPs. |
| Warranty & Quality | All products offered on KunjMart are 100% genuine quality goods covered by applicable manufacturer warranties. |
For detailed policies, please visit our dedicated policy sections: Privacy Policy | Refund & Cancellation Policy | Shipping & Delivery Policy.